CLIENT CARE

We are committed to providing an exceptional experience from the moment you explore our collections to long after your lighting masterpiece is installed. Whether you have a question, need assistance, or require expert guidance, our team is here to help

MEDICI FAQ

Discover our most commonly asked questions → click here

TRADE & CUSTOM ORDERS

Are you an interior designer, architect, or hotelier looking for bespoke lighting solutions? Our team offers exclusive trade benefits, customization options, and personalized consultations, click here.

RETURNS & WARRANTY ASSISTANCE

For returns, warranty claims, or post-purchase support, visit:
Warranty & Protection → click here
Returns & Assurance → click here

GENERAL ENQUIRIES

📧 Email: clients@houseofmedici.store
📍 Headquarters: Sharjah Media City, Al Messaned, Al Bataeh, Sharjah, United Arab Emirates
🕰 Business Hours: Monday – Friday | 9 AM – 6

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